Privacy Policy

Last updated: 13 November 2025

1) Who we are (Data Controller)

Nordic Monkeys (Org. nr: 931 938 398, Norway) is the controller of your personal data for activities described in this policy.
Contact: nordicmonkeysparkour@gmail.com

If you have questions or requests about your data, email us at the address above.

2) What we collect

We collect only what we need to run the brand, process orders, and deliver services.

Data you give us

Contact details (name, email, phone if provided)
Order + delivery info (address, size, product selections, notes)
Event/participation info (name, age group, emergency contact; consent forms)
Messages you send us (email, contact form, social DMs)
User-generated content you allow us to use (e.g., tagged posts)

Data we get automatically

Device/usage data (IP address, browser type, pages viewed, approximate location)
Cookies or similar identifiers for site functionality and analytics

Data from partners (when needed)

Payment status info from our payment provider (no full card numbers stored by us)
Production/shipping status from print partners (e.g., Printify network)

3) Why we use your data (purposes & legal bases)

Process and deliver orders, Make-to-order production, shipping, order updates contract (GDPR Art. 6(1)(b))
Customer support answer questions, fix issues, returns/replacements legitimate interests / Contract
Events & classes Registrations, age/eligibility checks, safety & consent contract / legitimate interests
Media & testimonials with consent, feature your content on our channels consent (Art. 6(1)(a))
Site operation & security load pages, prevent abuse, debug legitimate interests
Analytics & improvements basic stats to improve content and store legitimate interests
Marketing (optional)Email updates, ads, social posts consent / Legitimate interests (where allowed)
Legal/compliance safety incidents, accounting records legal obligation / Legitimate interests
You can withdraw consent at any time (it won’t affect past processing).

4) Who we share data with (processors/recipients)

We use trusted service providers to operate our site and fulfill orders. They process data under our instructions and only as needed.

Website & hosting: Wix (site hosting, forms, analytics features)
Production & shipping: Printify and its manufacturing/fulfillment partners (item production, delivery)
Payments: Your chosen payment provider at checkout (e.g., Stripe/PayPal—provider name shown at checkout)
Email & messaging: Our email/inbox provider (Wix or equivalent)
Analytics: Built-in or lightweight tools for anonymous/aggregated stats
Community & social: If you engage via Instagram/Facebook/Discord/Spond, those platforms process your data under their own policies

We may share data if required by law or to protect our rights/safety.

5) International transfers

Some partners may process data outside the EEA. Where they do, we rely on lawful transfer mechanisms (e.g., adequacy decisions or Standard Contractual Clauses) and vendor safeguards.

6) How long we keep data (retention)

Orders & invoices: up to 5 years for accounting/legal obligations
Support emails & contact forms: up to 24 months after resolution
Event/consent records: up to 24 months after the event (or longer if required for safety/legal reasons)
Marketing lists: until you unsubscribe or withdraw consent
Analytics cookies: per cookie lifespan (see Cookies section)

We delete or anonymize data when no longer needed.

7) Your rights

Subject to law, you have the right to:

Access your data and get a copy
Correct inaccurate or incomplete data
Delete data (in certain cases)
Restrict or object to processing
Data portability (receive data you provided in a usable format)
Withdraw consent at any time (for activities based on consent)

To exercise rights, email nordicmonkeysparkour@gmail.com. We may ask to verify your identity.

If you’re in the EEA/UK: you can also complain to your local data authority. In Norway: Datatilsynet (Norwegian Data Protection Authority).

8) Children & minors

Our events accept participants 6–17 with parent/guardian consent.

We collect only what is needed for participation and safety (e.g., emergency contact).
For media that clearly identifies minors, we seek parental consent before featuring.
Parents/guardians can request removal of featured media by contacting nordicmonkeysparkour@gmail.com with a link/screenshot.

9) Marketing communications

We may send updates if you consent or if you’ve purchased from us and local law allows.
You can unsubscribe at any time via the email footer or by contacting nordicmonkeysparkour@gmail.com

10) Cookies & analytics

We use cookies/trackers to run the site and understand basic usage (e.g., page performance, most-viewed content). You can control cookies in your browser settings and, where available, via our cookie banner. Disabling some cookies may affect site features.

11) User-generated content (UGC)

If you tag @nordicmonkeysparkour or use #nordicmonkeyspk and allow us to feature your post, you grant us permission to display it on our website/socials (with credit). You can withdraw permission any time at nordicmonkeysparkour@gmail.com. For identifiable minors, we require parent/guardian permission.

12) Security

We use reasonable technical and organizational measures to protect personal data. No method is 100% secure; please contact us immediately if you suspect unauthorized access.

13) Third-party links

Our site may link to third-party sites or platforms (e.g., social/community, payment, shipping). Their privacy practices are governed by their own policies.

14) Changes to this policy

If we make material changes, we’ll update this page and adjust the “Last updated” date. Significant changes may also be announced on the site.

15) Contact

Nordic Monkeys
Email: nordicmonkeysparkour@gmail.com
(Org. nr: 931 938 398, Norway)